[SR] Using a previous Lumion version after an upgrade

1. Question

1.1: A user wants to know if they would lose access to their currently installed Lumion version if they upgrade their License Key (either to a Perpetual or Subscription license).

2. Standard Reply:

2.1 Answer:

Hello,

Thanks for reaching out.

Older versions remain valid even after doing the upgrade. You'll notice in your Lumion Account that the current license's status will be set to Upgraded.

So you will still be able to access your current Lumion version that you have installed, just note that it will use up a License Key Seat.

You should know, however, that Lumion Project files are not backward compatible. See the article below for more information:

Knowledge Base: How do you migrate to a newer version of Lumion?

I hope that helps answer your questions fully.

3. Cause/Background information:

3.1: Note: If needed, users can download older Lumion versions from their Lumion Account (only versions they owned).

3.2: References:

Zendesk Support Request: